Adonix, ERP Software for Multichannel Retailers and Direct Marketers

Sage ERP X3 for Multichannel Retailers is a fully integrated extension of the Sage ERP X3 Distribution software edition aimed at meeting the specific needs of mid-sized multichannel retailers and direct marketers, helping them manage customer-centric, end-to-end business processes.

It provides multichannel retailers and direct marketers with a cost-effective solution to manage their business globally, while offering first-class functionality in key areas such as marketing and campaign management, merchandising, pricing and promotion, order processing, credit checking and customer rating, e-commerce, warehousing, customer service, finance and business intelligence.

Improving your customers’ experience

Sage ERP X3 introduces state-of-the-art ergonomics enabling users to access critical information throughout the system in just a click and give customers an accurate answer to any request in real time (multi-warehouse inventory checking, order status, item search and pricing, etc.). A fuzzy-logic order entry screen fasten the search for existing records — and prevents duplicate records — as users are capturing partial information from a customer on the fly, such as a postal code or a misspelled customer name. Also, Sage ERP X3’s Business Process Designer enables access to all ERP functions following user-defined work procedures, avoiding long lists of menus and options and shortening the learning curve of the product dramatically.

Learning about new targets and increasing customer loyalty

Sage ERP X3 introduces a powerful new business intelligence engine — powered by leading Business Objects™ technology — which allows users to analyze customer data and business performance on the fly, by simple drag & drop of aggregated data that are kept up to date with the flow of day-to-day operations. In a few clicks, this intuitive, fully-integrated tool helps users build relevant targets for new campaigns by learning how an item, customer segment, or geography is contributing to sales revenue, volume and margin, understanding which products are customers’ favorites and which items they never buy, learning about buying trends, seasonality and inactive customers, etc.

Meeting the unique needs of multichannel retailers and direct marketers

The Multichannel Retail application module builds upon the Sage ERP X3 Distribution Suite to provide the following additional features. Please refer to the Distribution Suite section of this website to check out the core distribution functions for sales, CRM, warehousing, purchasing and finance or download the application module data sheet.

Fuzzy logic customer search and order entry

Complex order line capabilities (campaign to line for pricing, apparel entry, cost breakout, rolled goods entry, special handling codes, freight options…)

Promotional coupons (internal/external, electronic and printed), redeemed coupons and gift certificates processing

Mixed payment method with points/loyalty program redemption or gift certificate purchases

Split credit cards

Advanced as well as assisted campaign targeting (predefined filters, targeting wizard)

Direct marketing campaigns planning and follow-up

Customer points program management

Phone integration for productivity tracking and customer identification

Multiple pick and schedule methods for low quantity/high volume orders

Multiple allocation methods for distribution of 3rd party charges into inventory value

Ready-to-use BI universes for sales & marketing analysis (with integrated Business Intelligence engine by Business Objects™)


	Sage ERP X3 for Multichannel Retailers is a fully integrated extension of the Sage ERP X3 Distribution software edition aimed at meeting the specific needs of mid-sized multichannel retailers and direct marketers, helping them manage customer-centric, end-to-end business processes. It provides multichannel retailers and direct marketers with a cost-effective solution to manage their business globally, while offering first-class functionality in key areas such as marketing and campaign management, merchandising, pricing and promotion, order processing, credit checking and customer rating, e-commerce, warehousing, customer service, finance and business intelligence. Improving your customers’ experience Sage ERP X3 introduces state-of-the-art ergonomics enabling users to access critical information throughout the system in just a click and give customers an accurate answer to any request in real time (multi-warehouse inventory checking, order status, item search and pricing, etc.). A fuzzy-logic order entry screen fasten the search for existing records — and prevents duplicate records — as users are capturing partial information from a customer on the fly, such as a postal code or a misspelled customer name. Also, Sage ERP X3’s Business Process Designer enables access to all ERP functions following user-defined work procedures, avoiding long lists of menus and options and shortening the learning curve of the product dramatically. Learning about new targets and increasing customer loyalty Sage ERP X3 introduces a powerful new business intelligence engine — powered by leading Business Objects™ technology — which allows users to analyze customer data and business performance on the fly, by simple drag & drop of aggregated data that are kept up to date with the flow of day-to-day operations. In a few clicks, this intuitive, fully-integrated tool helps users build relevant targets for new campaigns by learning how an item, customer segment, or geography is contributing to sales revenue, volume and margin, understanding which products are customers’ favorites and which items they never buy, learning about buying trends, seasonality and inactive customers, etc. Meeting the unique needs of multichannel retailers and direct marketers The Multichannel Retail application module builds upon the Sage ERP X3 Distribution Suite to provide the following additional features. Please refer to the Distribution Suite section of this website to check out the core distribution functions for sales, CRM, warehousing, purchasing and finance or download the application module data sheet. Fuzzy logic customer search and order entry Complex order line capabilities (campaign to line for pricing, apparel entry, cost breakout, rolled goods entry, special handling codes, freight options…) Promotional coupons (internal/external, electronic and printed), redeemed coupons and gift certificates processing Mixed payment method with points/loyalty program redemption or gift certificate purchases Split credit cards Advanced as well as assisted campaign targeting (predefined filters, targeting wizard) Direct marketing campaigns planning and follow-up Customer points program management Phone integration for productivity tracking and customer identification Multiple pick and schedule methods for low quantity/high volume orders Multiple allocation methods for distribution of 3rd party charges into inventory value Ready-to-use BI universes for sales & marketing analysis (with integrated Business Intelligence engine by Business Objects™)			Related links Download the product data sheet Sage ERP X3 Distribution Suite Solutions To Reach Your Goals Streamline operations Grow your business Increase business insight Enhance collaboration Reduce costs Solutions That Fit Your Needs Product Highlights Why Switch To Sage ERP X3 Reasons to choose Read our customer stories Frequently Asked Questions Newsletter

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